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   Food & Drink -Cider producer  

a sales, routing & despatch process evolution

Sage 200 Commercials

About the company

A family run cider producer based in Somerset who produce a diverse range of traditional & experimental blends of cider & perry.  As well as their own unique ciders they also offer a variety of products made by producers from across the UK.

  Customer was experiencing

  • Sage 50 crashes due to volume of transactions

  • Duplication through paper-based order taking

  • Too many credits being raised to correct incorrect orders

  • Routing & despatch inefficient & reliant on one person

Migrating to Sage 200 & mybusiness's solution features, the customer now enjoys​

  • 100% reduction in duplication caused by manual order taking

  • Customer call lists completed in 3 days as opposed to 5 days

  • 50% reduction in credit notes required to fix mistakes 

  • Major efficiency improvements in picking and despatching

  • 100% system reliability

  Specific Solution Features

  • Sales call lists incorporated into Sage 200 screens

  • Sage 200 implemented to handle high transaction volumes

  • Custom pickling list and despatch notes geared to how the company loads it's vans.

  • Introduction of sales order processing to replace using sales invoicing to record sales orders.

"I'd personally like to thank Andrew and his team for being a great help in moving us from Sage 50 to Sage 200 smoothly.  mybusiness's knowledge about Sage 200 and the distribution and drinks business proved invaluable. Their sales and routing system that they developed for us has enabled our business to handle more orders with less staff."                               

Financial Controller

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